Our team of Climate Experts is here to provide the support you need.
Even with the most intuitive platform, some organizations want more hands-on support. Whether you're navigating complex data, preparing for your first disclosure, or simply short on time, Concierge Support gives you expert help—when and where you need it. For a one-time fee of $4,999, our Climate Experts will work alongside you to ensure your carbon footprint is accurate, complete, and aligned with the latest best practices.
Why Choose Concierge Support?
Most Pro users can complete their footprint on their own—but if your organization has: ? ? A tight timeline for customer, investor, or regulatory disclosures. ? Limited internal resources to dedicate to carbon accounting ? A large number of assets or locations ? Uncertainty around carbon accounting fundamentals and materiality?
…Concierge Support is the solution. You’ll get peace of mind knowing our team is helping you get it right.
What’s Included
You’ll receive up to 10 hours of dedicated expert support, which can be used flexibly across the following services: ?? ? Bulk Upload Support: For organizations managing up to 500 assets, locations, vehicles, or equipment. We’ll take care of formatting and uploading your data so you don’t have to.
? Scope 3 Materiality Assessment: We’ll guide you through identifying the most relevant and impactful Scope 3 categories in your value chain, helping you focus your efforts where it matters most.
? Technical Carbon Accounting Questions: Get direct answers to complex or technical questions from our team of experts, so you don’t have to spend hours interpreting methodology documents.
?Footprint Review: Before you finalize your data, we’ll review your inputs, flag any gaps or issues, and suggest refinements based on industry standards.
? Peer Benchmarking: Where data is available, we’ll provide a custom comparison of your emissions against up to five similar organizations, giving you a sense of where you stand.
We celebrate the transparency, diligence, and progress our customers are making in the path to net zero. You can read some of their stories in the annual reports below.
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